Service Technician I

Service Technician I

Precision Fire Solutions primarily installs and maintains fire detection systems but we also install and maintain commercial intrusion, access control, and CCTV systems. Success in the Service Technician role requires a task-solution mentality to solving low voltage system error issues. The individual in this role will be required to rely heavily on their low voltage system skills on a daily basis to make repairs on low voltage systems.

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Job Responsibilities

  • Perform repairs of low voltage systems
  • Identifies and solves problems
  • Encourage customer satisfaction
  • Report of materials and repair needs
  • Fill out Service Acknowledgement forms on each jobsite
  • Adding to and retaining knowledge for professional growth
  • Maintain positive relationships with customers, contractors, and other employees
  • Promote job site safety, encourage safe work practices
  • Keep and maintain company issued safety & work equipment
  • Possess and maintain hand tools necessary for system maintenance

Job Requirements

Organization: Utilizes and promotes strong organizational skills. Exhibit effective time management while developing installation skills.

Communication: Ability to speak, read, and write English fluently. Employs effective listening skills.

Problem Solving: Ability to make sound decisions in a timely manner based on objectives. Must have a “puzzle-solving” mentality.

Interpersonal Skills: Willingness to take direction and retain the knowledge gained. Tactful and mature demeanor. Must be self-motivating.

Technical: High School diploma or equivalent. Possess a basic understanding of all low voltage systems installation and operation. Factory certified on a major security or access control system preferred.

General: Two+ years of trade experience. Valid driver’s license and acceptable driving record. Must pass a background check. Be able to safely perform physically including heavy lifting, 50 pounds, climbing ladders, and operating power drills/saws. Must be able to pass state and federal background check (criminal record or federal watch lists). Must be eligible for US employment. Be able to work from elevated heights.